1. Scope of Digital Services
TechyMind provides website development, school and college
ERP systems, business portals, Excel VBA automation,
custom dashboards, and related software solutions.
The project scope, features, deliverables, pricing, and
technical requirements will be agreed upon before work begins.
Additional services may require a separate quotation.
2. Project Confirmation & Payments
Work begins after confirmation of the quotation, project
scope, and applicable payment terms. Advance and milestone
payments will be specified in the agreed proposal or invoice.
Online payments are subject to successful payment confirmation.
The applicable service price and payment method will be
communicated before the transaction.
3. Project Delivery & Timelines
Delivery timelines depend on complexity, custom requirements,
integrations, testing, and timely client feedback.
Projects follow the milestones agreed with the client.
Delays caused by changes in requirements, late approvals,
missing content, or third-party service interruptions may
affect the estimated completion date.
4. Project Handover & Deployment
Completed deliverables are supplied or deployed to the
agreed hosting server, domain, or digital environment
after the applicable testing and approval process.
Hosting, domain renewals, backups, third-party subscriptions,
and ongoing maintenance are included only when specified
in the project agreement.
5. Revisions & Additional Work
Revisions covered by the original scope are handled according
to the agreed project terms. New features, substantial
redesigns, or additional integrations may involve extra
charges and revised delivery timelines.
Additional costs will be communicated before the extra
work proceeds.
6. Client Responsibilities
Clients must provide accurate content, images, branding
materials, approvals, and required access details in a timely
manner. Supplied materials must be lawfully usable.
Clients are expected to review deliverables and report issues
within the agreed testing or review period.
7. Service Delivery & Acceptance
Deliverables may include website files, configured portals,
software features, automation tools, documentation, or
deployment services as stated in the quotation.
Delivery may occur through a live website, designated server,
secure file-sharing method, or another agreed channel.
Completion is assessed against the agreed deliverables.
8. Cancellation & Refunds
Cancellation and refund requests are assessed under the
applicable quotation, project agreement, and published
Refund & Cancellation Policy.
Where work has started, completed work and committed costs
may be considered when determining refund eligibility.
Requests will be reviewed under the applicable policy.
Nothing in these terms excludes any rights or remedies
that cannot lawfully be excluded.
9. Third-Party Services & Maintenance
Projects may depend on external hosting providers, APIs,
plugins, software, and other third-party services.
Their availability and policies may change independently.
Ongoing support, maintenance, security updates, and
enhancements are included only where agreed.
10. Intellectual Property & Project Files
Ownership and licensing of source code, designs,
documentation, and other deliverables are governed by
the project agreement and applicable third-party licences.
11. Privacy & Information Security
Client information is handled as reasonably necessary to
deliver and support the agreed services, subject to the
TechyMind Privacy Policy and applicable law.
Payment processing, where offered, is handled through
the selected payment provider. Clients should not send
sensitive payment credentials directly to TechyMind.
12. Service Availability & Limitations
TechyMind makes reasonable efforts to deliver services
according to the agreed scope and schedule. Continuous,
error-free operation cannot be guaranteed unless expressly
agreed. Applicable legal rights remain unaffected.
13. Changes to These Terms
These terms may be updated when services, business practices,
or legal requirements change. The revised version and
update date will be published on this page.